This Privacy Policy describes how INLIGHT (the "Site", "we", "us", or "our")
collects, uses, and discloses your personal information when you visit,
use our services, or make a purchase from inlightcoffee.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your"
means you as the user of the Services, whether you are a customer,
website visitor, or another individual whose information we have
collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any
of the Services, you agree to the collection, use, and disclosure of
your information as described in this Privacy Policy. If you do not
agree to this Privacy Policy, please do not use or access any of the
Services.

We may update this Privacy Policy from time to time, including to
reflect changes to our practices or for other operational, legal, or
regulatory reasons. We will post the revised Privacy Policy on the Site,
update the "Last updated" date and take any other steps required by
applicable law.

To provide the Services, we collect and have collected over the past
12 months personal information about you from a variety of sources, as
set out below. The information that we collect and use varies depending
on how you interact with us.

In addition to the specific uses set out below, we may use
information we collect about you to communicate with you, provide the
Services, comply with any applicable legal obligations, enforce any
applicable terms of service, and to protect or defend the Services, our
rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how
you interact with our Site and use our Services. When we use the term
"personal information", we are referring to information that identifies,
relates to, describes or can be associated with you. The following
sections describe the categories and specific types of personal
information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, email.

Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

Account information including your username, password, security questions.

Shopping information including the items you view, put in your cart or add to your wishlist.

Customer support information including the information
you choose to include in communications with us, for example, when
sending a message through the Services.

Some features of the Services may require you to directly provide us
with certain information about yourself. You may elect not to provide
this information, but doing so may prevent you from using or accessing
these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies").
Usage Data may include information about how you access and use our
Site and your account, including device information, browser
information, information about your network connection, your IP address
and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties,
including from vendors and service providers who may collect information
on our behalf, such as:

Companies who support our Site and Services.

Our payment processors, who collect payment information (e.g., bank
account, credit or debit card information, billing address) to process
your payment in order to fulfill your orders and provide you with
products or services you have requested, in order to perform our
contract with you.

When you visit our Site, open or click on emails we send you, or
interact with our Services or advertisements, we, or third parties we
work with, may automatically collect certain information using online
tracking technologies such as pixels, web beacons, software developer
kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in
accordance with this Privacy Policy. We are not responsible or liable
for the accuracy of the information provided to us by third parties and
are not responsible for any third party's policies or practices. For
more information, see the section below, Third Party Websites and Links.

Providing Products and Services. We use your personal
information to provide you with the Services in order to perform our
contract with you, including to process your payments, fulfill your
orders, to send notifications to you related to you account, purchases,
returns, exchanges or other transactions, to create, maintain and
otherwise manage your account, to arrange for shipping, facilitate any
returns and exchanges and to enable you to post reviews.

Marketing and Advertising. We use your personal
information for marketing and promotional purposes, such as to send
marketing, advertising and promotional communications by email, text
message or postal mail, and to show you advertisements for products or
services. This may include using your personal information to better
tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention. We use your personal
information to detect, investigate or take action regarding possible
fraudulent, illegal or malicious activity. If you choose to use the
Services and register an account, you are responsible for keeping your
account credentials safe. We highly recommend that you do not share your
username, password, or other access details with anyone else. If you
believe your account has been compromised, please contact us
immediately.

Communicating with you. We use your personal
information to provide you with customer support and improve our
Services. This is in our legitimate interests in order to be responsive
to you, to provide effective services to you, and to maintain our
business relationship with you.

Like many websites, we use Cookies on our Site. Most browsers
automatically accept Cookies by default, but you can choose to set your
browser to remove or reject Cookies through your browser controls.
Please keep in mind that removing or blocking Cookies can negatively
impact your user experience and may cause some of the Services,
including certain features and general functionality, to work
incorrectly or no longer be available. Additionally, blocking Cookies
may not completely prevent how we share information with third parties
such as our advertising partners.

In certain circumstances, we may disclose your personal information
to third parties for legitimate purposes subject to this Privacy Policy.
Such circumstances may include:

With vendors or other third parties who perform services on our
behalf (e.g., IT management, payment processing, data analytics,
customer support, cloud storage, fulfillment and shipping).

With business and marketing partners to provide services and advertise to you.

Our business and marketing partners will use your information in accordance with their own privacy notices.

When you direct, request us or otherwise consent to our disclosure
of certain information to third parties, such as to ship you products or
through your use of social media widgets or login integrations, with
your consent.

With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

In connection with a business transaction such as a merger or
bankruptcy, to comply with any applicable legal obligations (including
to respond to subpoenas, search warrants and similar requests), to
enforce any applicable terms of service, and to protect or defend the
Services, our rights, and the rights of our users or others.

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

The Services may enable you to post product reviews and other
user-generated content. If you choose to submit user generated content
to any public area of the Services, this content will be public and
accessible by anyone.

We do not control who will have access to the information that you
choose to make available to others, and cannot ensure that parties who
have access to such information will respect your privacy or keep it
secure. We are not responsible for the privacy or security of any
information that you make publicly available, or for the accuracy, use
or misuse of any information that you disclose or receive from third
parties.

Our Site may provide links to websites or other online platforms
operated by third parties. If you follow links to sites not affiliated
or controlled by us, you should review their privacy and security
policies and other terms and conditions. We do not guarantee and are not
responsible for the privacy or security of such sites, including the
accuracy, completeness, or reliability of information found on these
sites. Information you provide on public or semi-public venues,
including information you share on third-party social networking
platforms may also be viewable by other users of the Services and/or
users of those third-party platforms without limitation as to its use by
us or by a third party. Our inclusion of such links does not, by
itself, imply any endorsement of the content on such platforms or of
their owners or operators, except as disclosed on the Services.

Please be aware that no security measures are perfect or
impenetrable, and we cannot guarantee “perfect security.” In addition,
any information you send to us may not be secure while in transit. We
recommend that you do not use unsecure channels to communicate sensitive
or confidential information to us.

How long we retain your personal information depends on different
factors, such as whether we need the information to maintain your
account, to provide the Services, comply with legal obligations, resolve
disputes or enforce other applicable contracts and policies.

Depending on where you live, you may have some or all of the rights
listed below in relation to your personal information. However, these
rights are not absolute, may apply only in certain circumstances and, in
certain cases, we may decline your request as permitted by law.

Right to Access / Know. You may have a right to request
access to personal information that we hold about you, including
details relating to the ways in which we use and share your information.

Right to Delete. You may have a right to request that we delete personal information we maintain about you.

Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

Right of Portability. You may have a right to receive a
copy of the personal information we hold about you and to request that
we transfer it to a third party, in certain circumstances and with
certain exceptions

Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

Appeal: You may have a right to appeal our decision if
we decline to process your request. You can do so by replying directly
to our denial.

Managing Communication Preferences: We may send you
promotional emails, and you may opt out of receiving these at any time
by using the unsubscribe option displayed in our emails to you. If you
opt out, we may still send you non-promotional emails, such as those
about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these
rights. We may need to collect information from you to verify your
identity, such as your email address or account information, before
providing a substantive response to the request. In accordance with
applicable laws, You may designate an authorised agent to make requests
on your behalf to exercise your rights. Before accepting such a request
from an agent, we will require that the agent provide proof you have
authorised them to act on your behalf, and we may need you to verify
your identity directly with us. We will respond to your request in a
timely manner as required under applicable law.

If you have complaints about how we process your personal information,
please contact us using the contact details provided below. If you are
not satisfied with our response to your complaint, depending on where
you live you may have the right to appeal our decision by contacting us
using the contact details set out below, or lodge your complaint with
your local data protection authority.

We dispatch 5 days a week Sunday to Thursday. Please allow 1 business days for dispatch.

Should your delivery fall on a weekend, it shall be dispatched on the next business day.

No minimum order requirements.

For returns we have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To
be eligible for a return, your item must be in the same condition that
you received it, unworn or unused, with tags, and in its original
packaging. You’ll also need the receipt or proof of purchase.

If the return or exchange was accepted, the costumer bears the shipping costs to the headquarter by the service providers 

Receiving the shipment from the service provider is considered an acknowledgment is intact and in good condition and was not open before receiving. 

To start a return, you can contact us at info@inlightcoffee.com. Please note that returns will need to be sent to the following address: [INLIGHT, Hassan Ibn Thabit Street, An Nassirah, store, Al Qatif 32641, Saudi Arabia]

 Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@inlightcoffee.com.

Damages and issues
Please inspect your order
upon reception and contact us immediately if the item is defective,
damaged or if you receive the wrong item, so that we can evaluate the
issue and make it right.

Exchanges
The fastest way to ensure you get what
you want is to return the item you have, and once the return is
accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received
and inspected your return, and let you know if the refund was approved
or not. If approved, you’ll be automatically refunded on your original
payment method within 10 business days. Please remember it can take some
time for your bank or credit card company to process and post the
refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@inlightcoffee.com.

Trade name: INLIGHT

Email: info@inlightcoffee.com

Physical address: INLIGHT, Hassan Ibn Thabit Street, An Nassirah, store, Al Qatif 32641, Saudi Arabia